congratulations on your engagement!
what an exciting time it is and we're so privileged that you are considering us to be a part of your special day.
We are 100% committed to each and every one of our couples and will do all that can to help along the way, so you can have the day you deserve and soak up all the love while celebrating with your nearest and dearest.
Frequently asked questions
How long will it be until I receive my photos/film?
You can expect your gallery and/or showcase to be delievered approximately 8-12 weeks after your wedding day. This timeframe can vary depending on your package and our workload, which is significantly heavier in the summer months.
How do you find the music for films?
Music is such an important element to film making, but it's also wrapped up in fairly intense copyright and ownership laws! We make sure to find music tracks that best suits you and your story, but is also able to be shared freely without worry.
Do you offer any discounts?
What is the Booking Process?
Can we meet with you before our wedding day?
We would love to meet you! We want nothing more than for you to feel as comfortable as possible on your special day, so we offer unlimited catch-ups to couples! This way, we will all be on the same page months in advance and we can discuss your day in intricate detail. It'll provide you with an opportunity to meet us too - meaning you'll have a friend by your side all day, working with you to capture every moment of your celebration.
Do you charge a travel fee?
How do I lock in The Ivory Story to capture my day?
Once a Booking Agreement has been completed and returned, and a Deposit has been paid, your date is locked in!
I'm worried I'll be awkward...
We work with nervous couples all the time, and to be honest, there's no 'one size fits all' way of navigating worry and nerves — but we always do our absolute best to help make your day as fun and exciting as we can.
Do you organise Albums?
Albums can be purchased through your online gallery. If you are after something specific, feel free to reach out to us and we can do our best to help!
Do you require a meal?
A meal is always super appreciated! Usually we're shooting for at least 4 hours by the time the food starts to come out and a meal goes a long way. Plus, guests are generally not too happy being photographed with a mouthful of food, so it's a great time for everyone to take a break from the camera and have a good laugh.